As a community run netball club we value and protect our volunteers and members. Do you have a concern or complaint? Please follow the appropriate action advised below:
I want to discuss a concern or complaint with someone at Otley Netball Club
If you wish to discuss your concern with a specific member of our team (coaches or committee) then you can contact them directly to arrange a time to meet to raise and discuss a concern.
We have found that arranging a chat or more formal conversation is the best way to open a positive, solution focused dialogue. It also avoids miscommunication, hurt feelings, emotional messages and knee-jerk responding in this digital age.
Please note that our members, parents and volunteers are all advised to respect our volunteers by using appropriate channels (official emails and Heja) to arrange these meetings and to act with respect and kindness to one another. Please do not send full details of concerns or complaints via email directly to volunteers and simply ask to arrange a time to discuss in person.
If you do not know who to contact, please contact our email address, or submit below and we can arrange someone to respond.
I want to submit a concern or complaint to Otley Netball Club
If you don't want to discuss your concern via a meeting, then you can submit a concern or complaint directly to us via the form below. You must leave your contact details so that a team member can get in touch. Please note that we are a volunteer club and aim to reply within five working days.
I want to take a concern or complaint further
Otley Netball Club is a member of England Netball, and you can report concerns to England Netball directly - please see the information available on their Knowledge Centre below.